Seven Seas Hotel ★★★★★

Rooms

Staff was ridiculous

location

service

location

rooms

staff was polite and helpful.

Not the best of the location. Waiter just walked in when we ordered room service and waited to be paid while lady wasn’t dressed properly. Made her feel embarrassed. Not enough towels in the bathroom. Couldn’t switch the TV off therefore had to sleep with the TV light on. Water came out of the shower on to the bathroom floor, which made the floor very slippery.

House keeping service No news papers No tv subscription paid for tatasky Had to wait on check on and morning for tv service Party music at very late night disturbs hotel guests in rooms

room

Clean and roomy

Room service poor, no hot water at times, international Visa cards did not work at concierge and restaurant and had to scramble for atm machines to grab cash to pay during covid - not appreciated at all.

If you cant deal with booking.com or dont have work cordination then please dont get in ....

They were not accepting anything in booking.com terms .... Neither were polite ... Rubbish overall.... i wud never ever visit again

Le restaurant

L’environnement

Its ambience is good

Price is not according to location

Ambience

Busy staff

El último día que estuvimos en el hotel en el piso de abajo hicieron una fiesta con la música súper alta y no pudimos descansar esa noche y nuestro vuelo al día siguiente salía a las7:00 am ósea que no pusimos descansar, además al zona en la que se encuentra es muy fea y peligrosa

Breakfast very nice

All good

i had booked this room for my friend , it was his first wedding night and your esteemed team spoiled like anything did not adhere to my genuine request for flowers , moreover the tv is not working , no balcony in the room . complimentary breakfast is not there . it was embarrassing all over

zero nothing

Arrived the hotel at 11pm. Very cold lobby, no heating, while outside temperature is around 11’C Then got into room to find some marks of urine on the floor next to the toilet. Water was brown and not turning clear even after 10 long minutes. The shower head was loose and could not stay on the holder. Drain in the shower was blocked. And had to flood the toilet floor while shower. Water was kind of warm, not hot. Worst part was after shower and found the bed sheet was not clean. It was 12:30am to get someone to come to change the bed sheets. Had to change room for the second day. Yet the water was almost cold when shower at 12am. And found one of the towers got red stains. Checking out in the following morning. Simply make a small complain to the ladies at the reception. I was asked why didn’t I complain at once. Then I had to make full complain about the whole experience. Yet found out that all 6 staff at the reception were not trained to deal with any kind of complaints like this. They simply tried to hide from me. Yet they cannot even operate the credit card machine to settle my payment. It took more than one full hour to get my bill settled. The staff simply don’t know how to handle the situation. I really hope the owner knows how to run a hotel and how to train their staff.

Poorly operated and literally no staff training.